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(English translation of these Terms and Conditions follows under the Japanese Terms and Conditions)

競売に関する規程ならびに条件

本競売に参加する方は、この「競売に関する規程ならびに条件」を全てご了承されたものと見做します。

取得させていただきました個人情報は、「個人情報保護規程」に基づき適切に管理させていただきます。詳しくは当社ホームページをご覧ください。(https://www.taiseicoins.com)

1. 本競売に初めて参加する方は、入札の際に本人確認書類(本人の写真が添付された官公署が発行したもの(免許証、在留カード、身体障害者手帳等)の場合は1点、顔写真がないもの(健康保険の被保険者証、年金手帳、介護保険被保険者証等)の場合は2点)の提示、または提出が必要となります。マイナンバー記載のものはお受けできません。

2.    泰星コイン株式会社(以下「当社」という)のオークションカタログに記載された競売品は、特に記述された品を除き、すべて真正品であることを保証します。

  ・第三者の評価会社(PCGS、NGC、ANACS、ICG、PMG、WBGを含みますがこれらに限定しません)が評価した落札品の状態を根拠に当社は責任を負いません。

  ・口頭または書面を問わず、カタログおよび状態報告書等にて、当社が解説するロットの詳細(作者名、制作地、制作日、年数、寸法、素材、帰属、真性、来歴、状態または推定落札価格等)は、あくまでも当社の意見を示したものであり、決定的な事実の陳述として依拠できる情報ではありません。カタログおよびウェブサイトに掲載される図版はあくまで参考資料としてご利用いただくことを目的とするものであり、出品商品の色彩・色調を正確に表すものではありません。その描写が実物と異なることを理由に、または、カタログおよびウェブサイトの図版で明らかに認識できる消印、中心線、余白、目打ち線、その他の特質を理由に、これらロットを拒否することはできません。推定落札価格は、ロットの実際の落札額またはその他の目的におけるロットの価値を正確に表した情報として依拠できるものではありません。

  ・その年数または性質を理由に完璧な状態と特定できない出品商品も数多くあり、カタログまたは状態報告書の解説・説明に損傷および/または複製に関する参照事項が記載される場合があります。こうした情報は当社が参照情報として提供するものであり、当該記載がない場合に出品商品に欠陥または修復がないこと、または特定の欠陥に関する記載がある場合に出品商品にその他の欠陥がないことを暗示するものではありません。

  ・同条項に定める事項を除き、詐欺行為がない場合に限り、出品者または当社、それぞれの社員または代理人は、ロットの作者名、制作地、制作日、年数、帰属、真性または来歴に関する記述の正確性、その他記載事項の誤り、またはロットの欠陥または瑕疵に対する一切の責任を負いません。すべての利害関係者が当該事項に対して独自の判断を行使し、これに依拠するものとします。

3.    それぞれの競売品に記載されている価格は、競売に応じ得る最低価格です。最高入札価格で入札された方が2番手の1刻み上の価格で落札となります。もし同額で複数の入札があった場合は、先着の方に優先権があります。公開オークションの場合、会場にてオークショニアがコールした金額が落札価格となります。競売人の裁量によって開始価格や競り上げる値幅が決定されます。

4.    それぞれの競売品において最高入札者を落札者とします。尚、競売に参加している全ての関係者は競売人の裁定に従わなければなりません。

5.    お客様がFAX、郵便、店頭での書面及びメールにて当社に事前入札を依頼された場合、当社は合理的な努力を尽くして当該入札を実施するものとします。ただし、オークション毎に定められた時間前までに当社が当該依頼を受領することを条件とします。委託入札は、売却時のその他の業務との兼ね合いで実施されるものであり、オークションの状況によってはお客様の希望通りに入札を履行できない恐れもあります。事前入札は、所定の条件で買受希望者に提供される無償サービスです。事前入札を履行できなかった場合における責任について、当社は一切の責任を負いません。

6.    当社は、お客様の便宜を考慮して、リアルタイムで入札状況を確認し、入札することが出来るインターネット入札サービスを提供させていただいております。インターネット入札はhttps://auctions.taiseicoins.com/にて登録することでご利用いただけます。その際ログイン情報としてお客様の「氏名」「住所」「電話番号」「メールアドレス」「パスワード」等を登録させていただきます。ここで登録された個人情報はオークションシステムへのログインや商品発送、商品のご案内及び販促の目的にのみ利用させていただきます。尚、登録の情報について、明らかな誤記等合理的であると認められる範囲内において当該情報を修正する場合がございます。

  この情報は日本、米国または欧州のデータ保護法)に則り適切に管理されます。該当する保護法についての情報は当社ホームページに記載された情報をご覧ください。

  次の各号に起因する障害または不履行を含む(これらに限定されません)、オンライン入札の障害または不履行について、当社は一切の責任を負いません。 (1) 何らかの理由による一方当事者のインターネット接続の切断、(2) オンライン入札ソフトウェアの故障または不具合および/または、(3)お客様のインターネット接続、コンピュータまたはシステムの故障または不具合。

  当オンライン・サービスは、オークション実施時におけるその他の業務との兼ね合いで実施される無料サービスであるため、オンライン入札の不履行または当該活動に関連する障害または不作為について、当社は一切の責任を負いません。

  当規約のいずれかの条項が明示的にデータ保護法を矛盾する場合、データ保護法の矛盾する条項がその効力を上回るものとします。

       インターネット入札サービスでのお客様ご自身が行う以下の行為について、当社は一切の責任を負いません。(1)入札ロットの変更、(2)入札価格の変更、(3)入札取消。

7.    落札者は、落札価格に対して10%(公開オークションの場合のみ15%)の手数料と手数料にかかる消費税及び送料を加算の上、当社にお支払下さい。

・当社は全てのロットに例外なく、落札者が全額決済されるまでは商品の引き渡しはしないものといたします。

・落札品に対するお支払いは、日本通貨を持って行うものとし、落札通知書受取後7営業日以内にご送金ください。商品は入金確認後7営業日以内に発送いたします。

・商品の店頭受け取りをご希望の方は、落札通知書受取後7営業日以内にフリーダイヤル0120-94-8650にお電話いただいてからご来店ください。事前のお電話がない場合、お受け渡しができない場合がございます。

・商品代金お支払い済みで店頭受け取りご希望の場合、入金確認後7営業日を過ぎましたら『着払い』にて商品を発送いたします。予めご了承ください。

・店頭での商品受け取りの際には、本人確認書類が必要となります。お支払い合計額が200万円(税込)を超える場合は指定口座への銀行振込のみとさせていただきます。現金決済は200万円以下(税込)の場合のみ承ります。  

・いずれかのロットにつき、お客様がオークション実施後の60日以内に出品者と個別の売買契約を締結した場合、当社は、出品者の排他的な代理人として、本規約に基づき適用される入札者手数料をお客様に請求し、出品者との契約条件に基づく手数料を出品者に請求する権利を有するものとします。

8.    落札者が支払い期間内に全額決済されない時は、現行金利を上乗せして再度ご請求いたします。再請求後もお支払が無い場合は、売買契約を解除し、今後当該落札者に対して一切のお取引に応じないものといたします。尚、お客様都合でのやむを得ぬキャンセルにつきましては売買契約キャンセル料として合理的な費用(落札決定額の10%(但し、100,000円以下の場合は一律10,000円)、経費、損害賠償金、弁護士費用、売却等に関連するあらゆる種類の費用および手数料を含みます)を申し受けます。

また、その他当社が適切とみなす措置を講じます。

9.    落札決定により出品者と落札者の間で売買契約が成立いたします。従って下見の有無にかかわらず返品は認められません。これは事前入札による落札者も同様となります。

但し、1の条項における真贋の鑑定に不測の理由が生じた時は、落札者本人に限り例外が認められます。その場合、落札商品受領後1週間以内に、納品時と完全に同じ状態である事を条件に、当社へご返送ください。商品確認後、受領済みの売買代金、手数料を落札者に返還いたします。但し、当社はそれ以外に一切の義務は生じないものとし、利息、損害賠償金の支払いはいたしません。尚、返品にかかわる送料等の経費は落札者の負担とします。

下記の事項を理由とした返品には応じられません。

・PCGS社/NGC社などの他社による樹脂ケース入りコイン全般の評価結果

・「返品不可」などの特記事項のある品物

・規定期限を経過したのちに支払いのあった場合

・出品者への清算が完了した後

・当社が同意しかねるほど、返品理由に正当性を欠く場合

10.  過去に当社とのお取引がない方、面識のない方、その他競売人が必要と認めた場合、競売以前にご本人確認のため身分証明書、資産証明書の提示、または50万円を上限とする入札保証金を要求する場合がございます。落札されなかった場合、保証金は全てご返却いたします。

また、当社の判断により、理由を述べることなく、登録希望者の登録や競売会場への入場を拒否する場合がございます。

11.  引渡し前の落札品は当社の運送保険を付保するものとします。尚、保管中に自然災害またはお客様のご登録された情報の瑕疵に由来する事由による紛失・破損・滅失等の場合は免責とし、当社は一切の責任を負いません。

12.  落札品の引渡しにおいて、お客様ご指定の住所へ配送をご希望される場合、送料を別途ご請求いたします。当社より落札者へ落札品を配送する際は当社の運送保険を付保するものとしますが自然災害の事由による紛失・破損・滅失等の場合は免責とし、当社は一切の責任を負いません。

13.  海外からの送金、支払いの場合は関税、直接税、銀行への振込手数料は落札者が負担するものとします。国・地域によっては発送が難しい場合がございますので、その場合、予め当社にご相談いただくか、落札後に当社よりご案内させていただき、発送方法及び料金等についてご相談させていただきます。その際は通常とは異なる費用が発生する場合がございますが、予めご了承ください。

また、発送先の国情勢などによっては発送をお断りさせていただくことがございます。

入札者は、自らの責任で、最終納品先に落札品を輸入する際の輸入関税を確認するものとします。当社は、当該租税を回避することを目的とした梱包品の返却を一切受け付けません。特定の収集品の輸入を禁止する税関の輸入規制を確認することも入札者の責任となります。当社は、こうした状況下における落札品の返却を一切受諾いたしません。当社は、税関にて落札品が押収または破棄された場合の責任を負いません。

入札者が請求書に記載される住所以外への落札品の配送を希望する場合、これは当社の裁量に基づいて実行されるものとします。

14.  当社は、以下の事由に該当する者に対し、一切の取引に応じないものとします。

(1)所謂暴力団、同員、同準構成員、暴力団員でなくなった日から5年を経過しない者、暴力団関係企業、または特殊知能暴力団等、その他これらに準ずる者、マネーロンダリング等の行為を目的とする者、違法・不当な方法、暴力的威力、詐欺的手法を駆使して資金獲得活動を行う者(以下、これらを「反社会的勢力」という。)

(2)反社会的勢力を同伴してオークションに参加する者または紹介により反社会的勢力をオークションに参加させようとする者

(3)役員のうちに反社会的勢力に属する者がいる法人

(4)当社との取引に関して脅迫的な言動をし、または暴力を用いる者

(5)風説を流布し、偽計を用いまたは威力を用いて当社の信用を毀損し、または当社の業務を妨害する行為等をする者

(6)オークション規約等当社の定める規定に従わない者

15.  競売に関する規程ならびに条件に関する事項は、すべて日本国法を適用するものとし、本規約に定めのない事項についても日本国法を適用するものとします。

16.  郵便、ファックスあるいはメールにて入札される方は、当社の顧客リストにご登録させていただきます。

※当オークションはI.A.P.N.の定めた運営ルールに基づいて行われます。

泰星コイン株式会社


Regulations Related to Auctions, and Conditions

This agreement is prepared in Japanese and English. In the event of any discrepancy between either versions the Japanese version shall prevail.

Those who participate in auctions held by Taisei Coins Corporation are deemed to have accepted the terms and conditions defined in the "Auction Regulations and Conditions" below.

Personal information will be handled in accordance with the "Personal Information Protection Regulations" which can be found on our website. (https://www.taiseicoins.com)

1. Proof of identity is required to participate in bidding. Please submit a government issued identification that includes a photograph (for example, driver's license, passport, etc.). If it is not possible to provide an identification with a photograph, two separate identifications will be required (e.g. health insurance card, pension book, long-term care insurance card, etc.). Identification that includes the Individual Number issued by the Japanese government (known as My Number Card in Japan) will not be accepted.

2.  Except for items that have been particularly stated, the auction items stated in the auction catalog of Taisei Coins Corporation (hereinafter referred to as the “Company”) are all guaranteed as genuine items.

・The Company will not bear liability based on the condition of items for which successful bids were made that were appraised by a third-party appraisal company (including but not limited to PCGS, NGC, ANACS, ICG, PMG, and WBG).

・The details (name of creator, place of production, date of production, number of years, measurements, raw materials, attribution, authenticity, history, condition, or estimated successful bid price, etc.) of lots that are described by the Company, irrespective of whether the description is oral or written, merely indicate the Company’s opinions, and they are not information that can be relied upon as definitive statements of facts. Illustrations that are posted in the catalog or on the website are merely for the purpose of having people use them as reference materials, and they do not accurately represent the colors or tones of products put up for auction. It is not possible to refuse a respective lot because its depiction differs from the actual item or because of a postmark, centerline, margin, perforation line, or other characteristic that can be clearly recognized in an illustration in the catalog or on the website. An estimated successful bid price is not something that can be relied on as information that accurately represents the actual successful bid amount for a lot or the value of a lot for another purpose.

・There are many products put up for auction for which it is not possible to perfectly stipulate the condition because of the number of years or characteristics, and in some cases, the description or explanation in the catalog or written report of condition states reference matters related to damage and/or replication. The Company provides such information as reference information, and it does not imply that there are no defects or restoration in a product put up for auction if there are no such statements, or that there are no other defects in a product put up for auction if there is a statement related to a specific defect.

・Excluding matters stipulated in the same clause, unless there has been a fraudulent action, neither the seller nor the Company or their respective employees or representatives will bear any liability whatsoever for the accuracy of statements related to a lot’s name of creator, place of production, date of production, number of years, attribution, authenticity, or history, errors in other stated matters, or defects or flaws in a lot. All of the interested parties are to independently exercise judgment for the relevant matters and rely on that.

3.    The bidder with the highest bid will pay an amount equal to the second highest bid plus the increment. Please refer to the increment table for the auction. In the case there is no second bid the bidder shall pay the starting amount. If there are multiple bids of the same price, first-come, first-served will apply. To clarify, the bidder that placed the bid first has priority despite whether others have bid the exact same price. In the case of the live auction, the auctioneer will determine the winning price on site.

4.    For each auction item, the highest bidder will be the successful bidder. In the event that a dispute has arisen between bidders during an auction, the auctioneer will handle and resolve it based on his or her discretion, and all of the related parties participating in the auction must follow the decisions of the auctioneer.

5.    We shall make reasonable efforts to include bids made via fax, email or through our retail shop. Provided, however, that the condition is that the Company receives the relevant request before the time stipulated for each auction. Delegated bidding will be conducted with a balance with other work at the time of the sale, and depending on the auction situation, there is a chance that a bid cannot be performed according to the customer’s wishes. Advance bidding is a free service that is provided people who want to make a purchase under the prescribed conditions. The Company will not bear any liability whatsoever in the event that advance bidding could not be performed. Accordingly, if you want to make a reliable bid, we recommend that you actually attend the auction.

6.    Our company provides an online auction service where customers can place and confirm bids in real-time via the Internet. Prior registration is required to place bids in an online auction at https://auctions.taiseicoins.com/. In order to place online bids you must register your name, address, telephone number, e-mail address, and password (in the case you only want to view an auction and not participate in bidding you do not need to provide your mailing address or telephone number). The personal information is used only for logging into the online auction system, to ship auction catalogs, purchased items, and product promotion material. Note that we may edit personal data in cases where obvious mistakes have been made (e.g. first name and last name are registered in the wrong order, etc.). Your personal data will be managed in compliance with Japanese, European Union General Data Protection Regulation (GDPR) and US law. For details on the applicable privacy policy and or laws please visit our website.

The Company will not bear any liability whatsoever with inconveniences or trouble of online bids, including, but not limited to, any of the following reasons:

Internet disconnection of any of the parties involved

Trouble or problems related to the online bidding software

Trouble or problems related to the customer's Internet connection, computer or system required to successfully make an online bid

Since the online auction system is provided as a free service and is integrated with other systems the Company shall not bear any liability whatsoever for inconveniences or trouble related to online bidding activities. If any provision of this Agreement explicitly contradicts the Data Protection Act, the contradictory provision of the Data Protection Act shall precede.

Company shall not be responsible for the following customer actions using the online bidding service; (1) changes to the bid lot, (2) changes to the bid price (3) canceling bids.

7.    We will have a successful bidder pay a service charge of 10% (in the case of the live auction 15%) of the successful bid price (tax will be changed according to its tax law of the buyer’s place) and handling fee (including shipping cost and insurance) for the service charge. Payment for successful item need to be conducted by Japanese currency; Yen, and will be paid to the Company within seven business working days after the invoice arrival. (Japanese national holiday to be excluded.) The invoice can be in any format. The Company will not hand over products until the successful bidder has settled the entire amount with no exceptions for any lot.

If you wish to pick up the item at the store, please call our office within 7 business days after receiving the successful bid notification before coming to the store. If we do not receive notification in advance, there is a possibility we may not be able to deliver it.

If you have already paid for the product but have not picked it up 7 days after payment has been made, we will automatically ship the product cash on delivery (COD).

Proof of identification (photo ID like a driver license or passport) are required when picking up items from the store. If the total payment amount exceeds 2,000,000 Yen (including tax), we can only accept bank transfer to our designated bank account. Cash payments are only accepted for purchases of 2,000,000 Yen or less (including tax).

For any lot, in the event that the customer concluded an individual sales agreement with the seller within sixty days after the auction was conducted, the Company will, as the seller’s exclusive representative, bill the customer for the bidder service charge that will be applied based on this agreement and will have the right to bill the seller for a service charge based on the conditions of an agreement with the seller.

8.    When the successful bidder does not settle the entire amount within the payment period, we will add the current interest rate and then bill him or her again. In the event that payment is not made even after a second billing, we will cancel the sales agreement and will not handle any transactions with that successful bidder in the future. Please note that we will charge rational expenses (including 10% of the determined amount for the successful bid ( Minimum 10,000JPY), costs, damage compensation payments, attorney expenses, all types of expenses related to selling, and service charges) as a sales agreement cancellation charge for cancellation due to the customer’s unavoidable circumstances. The Company will also take other precautions that are deemed appropriate.

9.    A sales agreement will be established between the seller and the successful bidder based on the successful bid determination at the venue. Accordingly, returns will not be allowed, irrespective of whether or not there was preliminary inspection. The same will apply for a successful bidder who conducted advance bidding. Provided, however, that when an unexpected reason arose during the appraisal of authenticity of clause 1, an exception will be allowed, limited to the successful bidder. In such a case, please send the item back to the Company within one week after receiving the product for which a successful bid was made, on the condition that it is completely in the same state as when it was delivered. After we confirm the product, we will return to the successful bidder the sale price and service charge that were already received. Provided, however, that the Company will not bear any other obligations whatsoever, and it will not pay interest or damage compensation. Please note that the successful bidder will bear costs such as postage for returns.

We cannot handle returns for the reasons listed below:

・All appraisal results conducted by other companies such as PCGS or NGC for coins in resin cases

・Items that have specially stated matters such as “No returns”

・When payment was made after the prescribed deadline passed

・After settlement to the seller has been completed

・When the reason for return lacks justification to the extent that the Company cannot agree to it

10.  People who have not conducted transactions with the Company in the past, people who are unfamiliar, or people in other cases in which the auctioneer has recognized that it is necessary may be asked to present a form of personal identification or an asset certificate in order to confirm their identity before the auction or to make a bid guarantee payment of a maximum of JPY 500,000. If a successful bid was not made, we will return the entire guarantee payment on the same day. In addition, registration or entrance into an auction venue by a person who wants to be registered may be refused, based on the Company’s judgment and without stating the reason.

11.  An item for which a successful bid was made will be covered by the Company’s transportation insurance before handover. Cases of loss, damage, or destruction caused by a natural disaster during storage or for an error in the customer’s registered information will be exempt, and the Company will not bear any liability whatsoever.

12.  In the event that a customer wants handover of an item for which a successful bid was made to be done by mail to the designated address, we will charge separately for postage. When an item for which a successful bid was made is sent to the successful bidder by mail, the Company will cover it with the Company’s transportation insurance, but cases of loss, damage, or destruction because of a natural disaster will be exempt, and the Company will not bear any liability whatsoever.

13.  In the case of remittance or payment from a foreign country, the successful bidder will bear customs duties, direct taxes, and transfer service charges to the bank. Laws or restrictions makes it difficult to ship to certain countries or regions. In such a case please consult with us prior to the auction. In the case the auction has already taken place we will consult with you on the shipping costs and methods. Should that happen please note that additional costs may occur. We may refuse shipping based on the situation in the country to which shipping is to be made.

The bidder will, at his or her own liability, confirm the import duties for importing into the place of final delivery an item for which a successful bid was made. The Company will not accept any returns of packaged items for the purpose of avoiding the relevant taxes. The bidder will also be liable for confirming customs’ import regulations that prohibit the import of specific collectibles. The Company will not accept any returns on items for which successful bids were made in such situations. The Company will not bear liability in the event that an item for which a successful bid was made was confiscated or destroyed at customs. In the event that a bidder wants delivery of an item for which a successful bid was made to an address other than the address stated in the invoice, it will be conducted based on the Company’s discretion.

14. The Company shall not accept, process, or handle transactions in any way with persons or entities that are categorized under the following conditions:

(1) Organized crime syndicates, members of organized crime, associates affiliated with organized crime, former organized crime members who left the organization less than five years ago, corporations directly involved with organized crime, persons or organizations that use illegal, fraudulent and unjust methods such as extortion, racketeering, blackmail, money laundering, violent acts or similar threatening actions (hereinafter referred to as "Anti-Social Forces" as defined under Japanese law).

(2) Members of, or persons affiliated with Anti-Social Forces who participate in the auction.

(3) Corporations who have board members that belong to Anti-Social Forces.

(4) Persons who threaten, use violence, or take violent action against the Company, or its employees.

(5) Persons who misrepresent, falsify, deceit, or use counterfeiting methods to intentionally damage the credibility of the Company or the business of the Company.

(6) Persons who do not comply with the rules set by the Company including, but not limited to, the auction rules.

15.  Japanese laws will apply to all matters related to regulations for auctions and to conditions, and Japanese laws will also apply to matters that are not stipulated in this agreement.

16.  All bids received by mail, fax or email, will be registered in the Company customer list and in our wholly owned subsidiary, Taisei Coins Corporation.

 ※Auction Sale conducted according to the I.A.P.N.( International Association of Professional Numismatists) rules.

Taisei Coins Corporation


(返品・キャンセル)について

・下見の有無にかかわらず、お客様都合による返品・キャンセルはいかなる場合も承っておりません。やむを得ずお客様都合による返品・キャンセルが発生した場合は、落札決定額の10%(100,000円以下の場合は一律10,000円)をキャンセル料として申し受けます。ご返金の振込手数料、送料等はお客様ご負担となります。お客様へのご返金は、落札品が弊社に到着後にご指定の銀行口座にお振込みいたします。尚、以後の入札はお断りする場合がございます。

・例外として、入札規約第1項の条件における真贋の鑑定に不測の理由が生じた時は、落札品受領後1週間以内に、納品時と商品の状態が完全に同じであることを条件に、落札者様ご本人がオークションフリーダイヤル0120-94-8650またはメールでご連絡いただいた場合のみ承ります。この場合のご返金の振込手数料、送料等は弊社が負担いたします。お客様へのご返金は落札品が弊社に到着し、返品を受け付ける条件に該当すると判断した後にご指定の銀行口座にお振込みいたします。

・以下の場合の返品・キャンセルはお受けできません。

-お客様の依頼によるPCGS社/NGC社などのグレーディング会社の評価に不服がある場合

-「返品不可」などの特記事項のある品物

-規定期限を経過したのちに支払いのあった場合

-返品理由に正当性を欠く場合

-他社への鑑定や加工が施された場合

-落札品受領後1週間以上経過した場合


(Return / Cancellation Policy)


・ Regardless whether the customer previewed the item(s) or not, Taisei Coins will not accept returns or cancellations based on improper or unreasonable demands by the customer. If the customer must cancel due to unavoidable circumstances, 10% of the bid amount will be charged as a cancellation fee (minimum 10,000 Yen if the bid amount is 100,000 Yen or less). In the case a refund takes place, the customer is responsible for bank transfer fees, shipping costs, and other applicable fees. Funds will be refunded to the customer’s bank account once the item(s) has/have been returned to Taisei Coins. Furthermore, Taisei Coins reserves the right to refuse any future bids from the customer.


・As an exception, if there is a dispute regarding authenticity per the conditions of paragraph 1 of the Bidding Agreement, and the customer contacts Taisei Coins via telephone or email within one week of receiving the item and the item(s) remain to be in the exact same condition when delivered to the customer, in such a case, Taisei Coins will bear the bank transfer fee, shipping costs, and other applicable fees when refunding the customer. The customer's designated bank account will be refunded once Taisei Coins has verified the condition of the item(s).


・ We cannot accept returns or cancellations in the following cases.

- The item is graded at the customer's request but the customer is dissatisfied with the grading results from PCGS, NGS, or other such grading companies.
- Items marked with special notes like "No Return".
- When the payment is past due.
- For reasons that are deemed improper, unreasonable, invalid, etc.
- If appraised or altered by a third party.
- More than a week has passed after the customer has received the item(s).